A safer service journey
Help Centre
Practical answers for discovery, documents, payments, status and fraud prevention.
Finding a service
Search by outcome, common name, Marathi name, code or department. Check the readiness badge before choosing a next step.
Search servicesDocuments
Use clear copies, verify accepted format and size, carry originals only when stated, and keep your originals in your sight.
Prepare a service checklistPayments
Review the itemised amount, pay through the named channel and collect a receipt. Never share a PIN or OTP.
Payments, receipts & refundsStatus and queries
Sign in to see private status. Respond to an official query through the secure journey and retain the response evidence.
Track securelyReport suspected fraud
Stop the transaction, preserve receipts and messages, independently check the configured support or grievance channel, and contact the relevant bank/payment provider or law-enforcement channel when money or identity misuse is involved.